Wellness Wave Consultancy
New Facilities
Consulting for New Spas
Assistance from handover to grand opening, ensuring a seamless spa launch from day one. We design and implement essential projects for a successful opening, available as a comprehensive package or individually tailored to meet your business needs
Equipment, Vendor Selection, and Service Menu Development
Designing a captivating spa menu is essential to attracting guests. From exclusive services and packages to memberships and more, we tailor your offerings to suit your clientele. We collaborate with you to choose skincare brands that differentiate your spa, ensuring exceptional treatments and the ideal product selection for your setting. Every detail is carefully planned, from retail assortment and treatment scripting to creating immersive retail guest experiences
Developing Software and Business Protocols
Our spa consultants have in-depth expertise in Book4Time software, which is often provided to properties without preloaded data. We assist in populating the system, uploading your spa menu, and managing your retail inventory. Additionally, we design guest intake and establish commission structures for treatments, memberships, and retail sales. With extensive experience working with renowned hospitality quality evaluators, we develop protocols that help you achieve top-tier ratings and exceptional service standards.
Human Resources, Product Procurement, and Staffing
Once we determine the optimal staffing structure for your spa, fitness center, or salon, we focus on recruiting the best talent available in your area. Hiring the right team is the most critical aspect of a successful spa, and we simplify the process to ensure you find the perfect fit.
Personnel Training
Whether you need training for a specific service or your entire spa menu, we specialize in developing skilled professionals. In many remote locations, finding qualified therapists can be a challenge. We believe therapists are the heart of the spa, and proper training is essential. Our programs ensure each therapist becomes a top-performing professional. From facial techniques to full-body massages and body treatments, we equip your team with the expertise needed to stand out from the competition.
Fitness Membership Programs
We design a membership program tailored to your market and business needs. Collaborating with your PR and Sales team, we create a customized membership that aligns with both your members’ expectations and your property’s goals. From crafting exclusive benefits to attracting new customers, we guide the spa management team through every aspect of membership logistics, including event planning and execution.
Retail Boutiques
We develop strategic steps to elevate your retail space, from introducing a diverse selection of unique product vendors to boosting retail sales performance. We optimize your software for accurate data and inventory management while training your staff to confidently recommend products. Additionally, we design visually appealing retail displays that seamlessly integrate product sales into every aspect of your spa experience.